Open when you’re open, covered when you’re not.
Tell us your hours and we’ll set them up with you before your number moves.
Open when you’re open. Covered when you’re not.
Your week, your lunch hour and your holidays, with where calls go while you’re closed. Close early or forward everything for an hour with one press.
Main line calls ring the Reception ring group.Weather: straight to Front desk voicemail, until you turn it off.
Try a time
Ask it any time. It answers as a caller finds it.
Pick a day and a time to see where a call to the main line goes, as the portal’s own Try a time does.
If someone callsat
If someone calls Tuesday at 11:00 AM:
OpenReception ring groupInside the weekly hours.
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Nov 26
A week that looks like yours. Drawn as you set it.
- Split a day. Two openings for a lunch break, or a shift that runs past midnight.
- Send part of it elsewhere. The lunch hour to an answering service, Saturday mornings to the front desk.
- One schedule or several. Every number on the same hours, or each with its own.
Holidays
The year’s holidays, before they arrive.
Kafono lists the six holidays most businesses close for that you haven’t set yet, each with Closed or Special hours, and Close for all. Add a day or a range of your own too, up to a month, for a stocktake or a week off.
- JanNew Year’s Day
- MayMemorial Day
- JulIndependence Day
- SepLabor Day
- NovThanksgiving
- DecChristmas Day
The Overview says it too: a holiday coming up that isn’t set reads Not set up, with Set hours beside it.
Close now
Snowed in? Closed in two taps.
- 1Pick a saved closure. Up to five, each with its own message and where calls go: Weather, Staff meeting, Inventory.
- 2Say for how long. Until you turn it off, an hour to eight, the rest of today, or a date and time. What changes shows each number before you press.
Or forward every call to your mobile, a number or someone in the phone system, for an hour or until you stop.
Closed, never a dead end.
Outside your hours, callers hear a recording if you like, then go wherever you choose.
- A mailbox
- A greeting
- Another number
- A ring group
- A phone menu
- A call queue
- The AI receptionist
Questions about business hours.
- Where can calls go when we’re closed?
- A mailbox, a greeting, another number, a ring group, a menu, a queue or the AI receptionist. Callers can hear a recording first.
- Can we take a lunch hour?
- Yes. Split a day into two openings, or keep it open and send part of the day somewhere else, like an answering service.
- Can different numbers keep different hours?
- Yes. Give each number the schedule it follows, or none at all.
- Do holidays repeat every year?
- No. A date applies once. Kafono lists the usual holidays coming up that aren’t set yet, so next year’s take a press each.
- Can we close early for the day?
- Yes. Close now with a saved closure for an hour, a few hours, the rest of today or until you turn it off.
- Does it handle daylight saving time?
- Yes. Hours follow your account’s time zone through the year.
