Put your desk phone in a tab.
Check your business number. The web phone comes with business phone, with nothing to install.
Rather talk it through? Write to us and a person answers.
Your desk phone, in a browser tab.
Nothing to install. Turn on calls in your browser and your extension rings on any computer you sign in on, with your business number and every key a desk phone has.
sheets.example.com/ordersSample
C4=SUM(C2:C3)
| A | B | C | D | E | |
|---|---|---|---|---|---|
| 1 | Order | Customer | Items | Total | Status |
| 2 | 1041 | New Leaf Dental | 12 | $418.00 | Shipped |
| 3 | 1042 | Harbor Clinic | 4 | $96.50 | Packing |
| 4 | 1043 | Lakeside Roofing | 30 | $1,204.00 | Shipped |
| 5 | 1044 | Pine Street Vet | 2 | $58.25 | New |
| 6 | 1045 | Tomas Reyes | 1 | $32.00 | New |
| 7 | 1046 | Marcus Webb | 6 | $244.75 | Packing |
| 8 | 1047 | Elena Cruz | 3 | $121.10 | Shipped |
| 9 | 1048 | New Leaf Dental | 8 | $286.40 | New |
| 10 | 1049 | Harbor Clinic | 15 | $540.00 | Packing |
| 11 | 1050 | Lakeside Roofing | 5 | $199.00 | New |
Dana OrtizThursday’s delivery Can it come before noon? The dock’s closed after one.
AccountsInvoice 2207 is paid Thanks. A receipt is attached for your records.
Sam PatelLunch order Sandwiches or tacos? I’m ordering at eleven.
Marcus WebbReplacement part It arrived this morning. All sorted, thanks.
Rosa DiazSchedule for next week I’m out Tuesday. Morgan’s covering the desk.
Priya ShahNew price list Here’s the list that starts on the first of the month.
Call history
See who called, who you called, and whether they left a message.
Today · 5 calls
New Leaf Dental(480) 555-0133Alex Riveravia Main line3m 11s
Elena Cruz(602) 555-0119Nobody answeredvia Main line
Pine Street Vet(480) 555-0164Front desk voicemailvia Billing line0:41
Lakeside Roofing(623) 555-0148Sam Patelas Main line5m 02s
Marcus Webb(480) 555-0177Priya Shahvia Main line1m 22s
Contacts
The people your whole company calls.
Dana OrtizNew Leaf Dental(480) 555-0133Work
Elena CruzCruz Interiors(602) 555-0119Mobile
Marcus WebbWebb & Sons(480) 555-0177Main
Tomas ReyesReyes Landscaping(602) 555-0127Mobile
Harbor ClinicFront office(480) 555-0142Main
Voicemail
Read it, play it, call them back.
Pine Street VetAsking whether Thursday’s delivery can come before noon.0:41
Elena CruzWants a copy of last month’s invoice. Will try again after lunch.0:18
Marcus WebbThe replacement part arrived. Thanks for the quick turnaround.0:26
A drawing with made-up callers. It dials nobody and doesn’t touch your microphone. The real thing is just below.
That was a drawing. This is the real one.
It comes with your account, on whatever page you’re on. There’s no phone app to open first, and no second window to keep track of.
- CallOn every page, beside your name: a name, a number or an extension.
- Every number’s a buttonCall back from Call history, Voicemail, Contacts, Everyone and Insights.
- A second callDecline, End & answer or Hold & answer, with the company number they dialed.
- Your callAt the foot of the window while you move from page to page. Minimise it to a pill.
- Every keyMute, hold, record, transfer, park, conference, keypad, notes and your audio.
Every key on a desk phone. And two it never had.
On a desk phone
It has no key for these
Press a key.
Hold
Your microphone stops and the caller hears your company’s hold music. Take another call, then Swap between them, up to three at a time.
Transfer
Straight through, or Talk first and ask. Every name says whether they’re free, on a call or away, so you send a call knowing.
Transfer and park
Park
One press takes the next free slot, or pick one. Anyone can pick the caller up, from any phone, by dialing the slot.
Transfer and park
Conference
Turn the call you’re on into a conference call, then Add people. Everyone on the line is listed under the bar.
Conference calls
Audio
Change microphone or speaker in the middle of a call. A level shows it’s hearing you, and Test plays a chime.
Record
Start a recording partway through, pause it, then stop, if your company lets you.
Call recording
Voicemail drop
Reached their voicemail? Choose a recording and leave. It plays to them after you’ve gone, and you’re on to the next call.
Voicemail drop
Your business number goes out. From wherever you are.
Calls go out from your extension with its caller ID, just as they do from a desk phone. Nobody sees your cell.
- Type anything. A name, a number or an extension. Letters dial too, so a number spelled as a word needs no working out.
- See who’s free. People lists who’s free first and counts them, with why the rest are busy.
- See who’s waiting. Recent marks the callers nobody has called back yet.
Or press the number where you found it
- Call history
- Voicemail
- Contacts
- Everyone
- Overview
- Insights
It finds you. Then rings just once.
A phone in a browser is only any use if you hear it. So the call comes to wherever you’re looking.
In the tab’s name
While it rings, the tab’s title says who’s calling, so you see it in the tab strip with nothing to allow.
On every tab
Open your account in five tabs and the call shows in all of them, to answer from any. One tab does the ringing, so it rings once.
Over everything else
In another tab or another app, a notification says who’s calling. Allow it once, and it closes when you’re back.
On top of a call
Already talking? A soft beep on your call instead of a ring, and the new caller shows above the bar.
Ring on the speakers. Talk on the headset.
Take your headset off and you’ll still hear it ring. This browser keeps a microphone, a speaker and where the ring plays, and a change applies at once, even in the middle of a call.
Twelve ringtones. Press one.
Rings
Chimes
Melodies
One extension. Every phone rings.
The tab joins your other phones. It doesn’t replace them unless you want it to. You answer on whichever is closest, and the rest stop.
Desk phone
Where it’s always been.
iPhone
Apple’s own call screen, locked or not.
Android
A full-screen call.
Mac app
Calls, texts and voicemail in one window.
Browser tab
Any computer you sign in on.
Will it work on this computer? Ask it.
This is the browser it would run in, so it can answer for itself. It’s the same check the real setup makes. What you say stays on this page, and the microphone is let go when you stop.
This browserChecking…
MicrophoneYour browser will ask to use it.
SpeakerPress it. You should hear a chime.
Two presses, and you’ll know.
On in a minute. Then it stays on.
Next time you sign in, it’s already on, with nothing to ask.
1
Flip the switch.
On My phone, or in your account menu.
Allow your microphone.
Your browser asks once, and it says which one it found.
Read where 911 goes.
It asks once. Help goes to the address on your extension, so someone working from home needs to know. More on 911
The small print. Said plainly.
A closed or sleeping browser can’t ring.
Your other phones still do. For calls anywhere, use the app.
911 reports your extension’s address.
Wherever you are. If you’re somewhere else, call 911 from a mobile phone instead.
Reloading a tab ends its call.
A call stays in the tab that has it. Closing that tab asks first.
Three calls at a time.
A fourth is refused until you end one.
A browser wants one click before it makes a sound.
Your account says so, and a ringing call offers Turn on sound.
Safari and Firefox choose less.
Safari plays calls on the computer’s default speaker, and Firefox rings on it. The call itself works in both.
Once it’s on, these work from the same tab
- Front deskOne screen for whoever answers: who’s calling, who’s waiting, and who’s free to take it.
- Live call boardSupervisors watch every queue live, take a waiting caller, change who’s available and listen in.
- Listen, whisper and bargeHear a live call, coach the teammate on it without the caller hearing, or join in.
- CallbacksCallers ask for a callback instead of holding, and keep their place in line.
Questions about the web phone.
- What do I need?
- A Mac or Windows computer with a current browser, and a microphone or a headset. Nothing to install. You can check both on this page.
- Does it replace the desk phone?
- It can. Or keep the desk phone and use the browser when you work somewhere else. Both ring, and you answer on whichever is closest.
- What do callers see?
- Your business. Calls go out from your extension with its caller ID, just as they do from a desk phone, so your cell number stays yours.
- What if I close the browser?
- A closed or sleeping browser can’t ring. Your other phones still do, and a call nobody answers goes where it always goes. For calls anywhere, use the app.
- What about a phone or tablet?
- Use the Kafono app on iPhone and Android. It rings with your number too, locked or not.
- Does it cost extra?
- No. It comes with business phone.
(555) 010-0142
Can come to Kafono