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The right access for everyone.

Owners and admins run the phone system. Staff get their own phone, their calls and their messages. You decide who listens to recordings and reads transcripts.

How it works

Owners, admins and staff, each seeing what their job needs.

  • Three roles

    Owners and admins set up numbers, routing and settings. Staff get their own phone, forwarding and voicemail, the team’s shared inboxes and call history, with recordings as you allow.

  • Who can listen

    Choose whether staff can play every recording and read every transcript, only their own calls’, or none. Owners and admins always can.

  • Invite in a minute

    Give a person access and they get an email with a link to set up their login. Turn their access off when they leave.

People: each person’s email, extension and portal access, agents marked

Questions about roles and permissions.

Can an admin lock themselves out?
No. Nobody can change their own role or turn off their own access, and every business keeps at least one owner.
Do people need separate logins?
Each person can have their own, so the activity log shows who did what.
Can our IT provider help us?
Yes. A partner can open your account for support while you allow it, and you see each session.

Start with your number.

Check that it can come to Kafono, then pick a plan. Every price is on the page.

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Rather talk it through? Write to us and a person answers.