Try Kafono without the risk.
Check your number in a few seconds. If Kafono isn’t for you, every dollar comes back.
Rather talk it through? Write to us and a person answers.
Money-back guarantee
30 days to be sure. Or every dollar back.
No questions, no phone call, no catch. If Kafono isn’t for you, cancel with one click in your account and your money goes back the same day. For homes and businesses alike.
The Kafono guarantee
- Counted from the day your phones work
- Every dollar, sent the day you cancel
- The phones come back free
Homes and businesses alike
The fine print, in big print.
- Every dollar.
- The service, the phones, shipping and tax. All of what you paid.
- Any reason, or none.
- We won’t ask why, and there’s no form to fill in.
- Sent the same day.
- To the card you paid with, the day you cancel. Banks usually take 5 to 10 business days to show it.
- Homes and businesses alike.
- One line at home or a whole office: the same promise.
RefundHome phone
- The first month of serviceBack
- A cordless base and handsetBack
- A second line, for the home officeBack
- ShippingBack
- TaxBack
Back to you100%
Sent today, to the card you paid with.
RefundBusiness phone
- Five seats, the first monthBack
- Three numbersBack
- Five desk phonesBack
- A cordless base and two handsetsBack
- ShippingBack
- TaxBack
Back to you100%
Sent today, to the card you paid with.
A sample order. Yours lists what you bought.
Leaving takes one click.
No number to call, no hours to call it in, no one talking you out of it. It’s in your account, whenever you want it.
Home phoneYour plan
That’s it. No call, no form.
Cancelled. Your refund went out today.
- Refund100%, to the card you paid with
- Packing slipReady, postage paid
- Your numberYours to move
Go on, press it. This one’s only a picture.
What leaving won’t take
- A phone call
- A reason
- A chat with a retention team
- Saying no to a discount first
- A restocking fee
- Paying to ship the phones back
- Waiting for the box to arrive
Day one is the day your phones work.
Moving a number can take a while. Those days don’t count, so you always get 30 whole days of Kafono to decide.
Sign upMoving1Phones work23456789101112131415161718192021222324252627282930Last day
Your number moving: doesn’t countYour 30 days
Send the box back, free.
- Pack up what we sent you.The adapter or the phones, with their cables.
- Put our packing slip on the box.We send it to you when you cancel.
- Drop it off.The postage is on us. Nothing to pay, nothing to weigh.
Your refund doesn’t wait for the box. It went out the day you cancelled.
Your number goes with you.
It’s your number. If you leave, it moves to your next provider at no charge, and your refund stays the same.
Ask your next provider to move it before you cancel, the way you moved it to us. Cancelling first can lose it.
Questions about the guarantee.
- Do I have to call you to cancel?
- No. Cancel with one click in your account. Nobody calls you back, and nobody asks why.
- When do my days start?
- The day your phones first work on Kafono, not the day you sign up. The days your number takes to move don’t count, so you get all 30 days to try it.
- What exactly comes back?
- Every dollar you paid us: the service, the phones or adapter, shipping and tax.
- Do I have to send the phones back first?
- No. Your refund goes out the day you cancel. Then pack up what we sent, put our packing slip on the box, and the postage is on us.
- How soon will I see the money?
- We send it the day you cancel, to the card you paid with. Banks usually take 5 to 10 business days to show it.
- Does it cover businesses too?
- Yes, the same promise: every seat, number and phone, refunded in full.
- Can I keep my number if I leave?
- Yes, it’s yours. Ask your next provider to move it before you cancel. Moving it out costs nothing, and your refund is the same.
- And after 30 days?
- There’s still no contract. Cancel any day before the 1st and you’re not charged again, with no fee to leave.
Refund sent today
Packing slip ready