Bring the number your customers know.
Check that it can come to Kafono, and we’ll plan the rest with you.
Rather talk it through? Write to us and a person answers.
Phones for law firms that never miss an intake call.
A missed call can be a client who signs with the next firm. Route callers to intake or their attorney, keep notes and summaries of the calls that matter, and catch the ones that come after hours.
AIFollow up
New client intake
Caller was in a car accident last week and wants a consultation this week. Asked about fees.
Where the calls slip away today.
Intake calls during court
The attorney who would answer is in a hearing, and the caller moves down their list.
Notes in one person’s head
What a client said on Tuesday’s call lives in someone’s memory, or a sticky note.
After-hours calls from people in trouble
People call when something happens, not at nine on a weekday.
A day of calls, handled
The same phones, the same number. What changes is where each call goes.
8:30 amThe day starts
The menu sends new clients to intake and existing clients to their attorney’s extension.
11:00 amIn court
Attorneys’ calls ring in the app, or go to a colleague, a queue or voicemail written out, as they choose.
3:00 pmCalls that matter
Record a call, add notes the whole team can read, and get a transcript with the summary, the follow-up and what was promised.
7:00 pmAfter hours
The receptionist answers, takes the caller’s details and what happened, and sends intake a summary for the morning.
How we’d set it up
Every office is different, so we plan this with you before the move.
Phone menus
“Press 1 for sales.” Callers pick where to go, or dial a person’s extension.
Call queues
Callers wait in line for the next free person, and can ask for a callback instead.
Call recording
Record calls by rule or on demand, choose who can listen, and play them back from call history.
- 1Your firm’s numberKept from your old provider
- 2Dial menu1 New clients · 2 Existing clients · Dial an extension
- 3Intake queueThe next free person answers
- 4AttorneysAt their desk or in the app
- 5After hoursThe receptionist takes the details
Questions from law firms.
- Can we record calls?
- Yes, on demand, for the people an owner allows. Some places require everyone on a call to agree to recording, so check the rules that apply to you.
- Who can see recordings and notes?
- They live in your account’s call history. Owners and admins decide who can record, and notes are shared with the people who can open the call.
- Can attorneys use their cell phones?
- Yes. The app rings with the firm’s number and calls out show it too.
Also built for
Dental officesBooking, moving and “is it urgent?”, handled while every chair is full.See how it works
RestaurantsOrders and reservations answered during the rush, and “are you open?” answered for you.See how it works
ContractorsThe office number rings in the truck, and the after-hours emergency reaches whoever is on call.See how it works
(555) 010-0142
Can come to Kafono