Bring the number your customers know.
Check that it can come to Kafono, and we’ll plan the rest with you.
Rather talk it through? Write to us and a person answers.
Phones for roofers that answer from the roof.
The phone rings when you’re on a roof, and after a storm it never stops. Ring the office and the crew together, keep a list of everyone to call back, and catch the leads that come in after dark.
K
Call to Example Roofing
OfficeRinging
Mike, in the appRinging
Crew 2, in the appRinging
Where the calls slip away today.
Nobody can answer on a roof
Hands are full and phones are in pockets, so an estimate request goes to voicemail and then to a competitor.
Storm days
After hail, a week of calls comes in a morning, and nobody can tell who’s been called back.
Leads after dark
Homeowners call in the evening, when the office is closed and the crew is home.
A day of calls, handled
The same phones, the same number. What changes is where each call goes.
7:00 amOn the way to the job
Calls ring the office and the crew’s cells at once, in the app, showing the business number.
10:00 amUp on the roof
Callers who can’t wait leave their number on the callback list, oldest first, for whoever comes down first.
2:00 pmPhotos from the job
Text the homeowner from the business number, with photos of the damage.
8:00 pmAfter hours
The AI receptionist takes the homeowner’s name, address and what happened, and sends the office a summary.
How we’d set it up
Every office is different, so we plan this with you before the move.
Ring groups
Ring several phones for one call, all at once or one after another.
Callbacks
Callers ask for a callback instead of holding, and keep their place in line.
AI receptionist
Answers when no one can and sends you what the caller wanted.
- 1Your business numberOn the yard signs and trucks
- 2Ring groupOffice and crew cells at once
- 3Callback listCallers who can’t wait
- 4AI receptionistAfter hours and on storm days
- 5VoicemailWritten out, by email
Questions from roofing contractors.
- Do the crew need desk phones?
- No. The app on their cells rings with the business number, and calls they make show it too.
- Can a cell in the group skip personal voicemail?
- Yes. Turn on press 1 to accept, so a call only connects when someone takes it.
- Can we see how many calls we missed after the storm?
- Yes. Insights shows missed calls by day and hour, and who’s still waiting for a call back.
Also built for
Dental officesBooking, moving and “is it urgent?”, handled while every chair is full.See how it works
RestaurantsOrders and reservations answered during the rush, and “are you open?” answered for you.See how it works
ContractorsThe office number rings in the truck, and the after-hours emergency reaches whoever is on call.See how it works
(555) 010-0142
Can come to Kafono