Start with your number.
Check that it can come to Kafono, then pick a plan. Every price is on the page.
Rather talk it through? Write to us and a person answers.
Callers wait their turn, not forever.
When everyone’s busy, callers wait in line for the next free person instead of hearing a busy signal. If the wait is long, they can ask to be called back.
For businesses
Q2 waiting
Orders queue
SamOn a call
Priya, in the appFree
How it works
Callers wait in line for the next free person, and can ask for a callback instead.
Simple queues and contact center queues
A simple queue rings the team and holds callers in order. A contact center queue adds agents who log in and out, and the details a busier team needs.
Nobody holds for twenty minutes
Callers can leave the line and keep their place: they ask for a callback, and your team works through the callback list as people free up.
Questions about call queues.
- Can a person be in more than one queue?
- Yes. Add people to every queue they help with.
- Can a manager watch the queues?
- Yes. The live board shows who’s waiting and who’s free, and lets supervisors step in.
Goes well with
(555) 010-0142
Can come to Kafono