Bring the number everyone knows.
Check it in a few seconds. You’ll know it can come before you pay anything.
Rather talk it through? Write to us and a person answers.
The number stays.
The company behind it changes.
The number your family, friends and customers already know comes with you. Check it first, and you’ll know before you pay anything.
Moving
(480) 555-0142
Old providerKafono
- CheckedThe number check says it can come.
- AskedWe send the request to your old provider.
- AgreedThey confirm, and we tell you the day.
- MovedIt rings on Kafono. Your old line worked until then.
What we need
It’s all on your last bill.
Four things from the old provider’s bill, and your say-so that the number is yours to move. We do the rest, and you don’t cancel anything yourself.
- 1Account numberYour account with the old provider, not the phone number.
- 2PIN or passcodeIf they use one. Many cell and cable companies do; ask them if it isn’t on the bill.
- 3Name on the accountExactly as they have it, business names included.
- 4Service addressWhere the line is, which can differ from where the bill goes.
Old Phone Co.Statement · October
Account number8821 0034 77191
Account PINOn file, ask us2
Account nameExample Dental LLC3
Service address300 Example Lane, Mesa, AZ4
(480) 555-0142 · Main line$64.99(480) 555-0143 · Fax line$29.99
Amount due$94.98
Don’t cancel the old service.
Cancelling first can lose the number. Keep paying for it until we tell you the move is done; the old provider ends that line when the number leaves.
Every number you have.
- The home lineThe number on every school form and doctor’s file.
- The main numberOn the sign, the cards and the map listing.
- Direct linesEach person’s own number, moved together.
- Fax linesThey come too, and land in online fax.
The day it arrives
It rings the way you set it up.
Set up your menus, hours and phones before the move, and the number rings into them the moment it lands. Every number you brought is in your account, each with where its calls go.
Questions about moving a number.
- Should I cancel my old service first?
- No. Cancelling first can lose the number. Keep it until we tell you the move is done.
- Can I move more than one number?
- Yes. Move a household’s line or every number a business has, including fax lines.
- What if my number can’t move?
- The number check tells you before you pay. If it can’t come, pick a new number in the same area code instead.
- Does my old service stop working while it moves?
- No. It carries on as normal until the day the number moves, and we tell you that day in advance.
- Do I pay to move it?
- No. Moving your number is free, like every number you bring.
(555) 010-0142
Can come to Kafono