Bring the number your customers know.
Check that it can come to Kafono, and we’ll plan the rest with you.
Rather talk it through? Write to us and a person answers.
Phones for contractors that work from the truck.
Your business number rings in the app on your cell, so the job site answers like the office. Customers see the company, never your personal number, and missed calls get called back, not lost.
K
Call to Example Plumbing
OfficeRinging
Mike, in the appRinging
Van 2, in the appRinging
Where the calls slip away today.
Hands in a wall, phone in a pocket
The call that would have been next week’s job rings out while you’re under a sink.
Your personal number on every invoice
Once customers have your cell, they call it at dinner and on Sunday.
The 9 pm burst pipe
Emergencies don’t keep office hours, and they need to reach whoever is on call tonight.
A day of calls, handled
The same phones, the same number. What changes is where each call goes.
7:00 amOn the road
The business number rings in the app on every crew member’s cell. Calls out show the company number, not theirs.
10:00 amOn a job
Calls ring the office first, then the crew. Callers who can’t wait leave their number on the callback list.
2:00 pmQuotes and follow-ups
Text customers “on our way” from the business number, and drop a recorded follow-up when a quote call reaches voicemail.
9:00 pmOn call
After hours, calls forward to tonight’s on-call cell, or the receptionist takes the details and sends the summary.
How we’d set it up
Every office is different, so we plan this with you before the move.
The apps
Your number on iPhone, Android and Mac: call, text and read voicemail anywhere.
Callbacks
Callers ask for a callback instead of holding, and keep their place in line.
Forwarding and do not disturb
Send calls elsewhere, or let the phones rest, from your account or a code on the phone.
- 1Your business numberOn the trucks, the website and the invoices
- 2Office firstThen the crew, in the app
- 3Callback listFor every caller who couldn’t wait
- 4After hoursForward to the on-call cell, or the receptionist
Questions from contractors.
- Will customers see my personal cell number?
- No. Calls and texts from the app show the business number.
- Can the on-call person change each night?
- Yes. Change where after-hours calls forward from your account or with a code on the phone.
- Do we need desk phones?
- Not at all. Many crews use only the app, with a desk phone or two at the office.
Also built for
Dental officesBooking, moving and “is it urgent?”, handled while every chair is full.See how it works
RestaurantsOrders and reservations answered during the rush, and “are you open?” answered for you.See how it works
Salons and spasBookings taken while your hands are busy, and clients who’d rather text, texted.See how it works
(555) 010-0142
Can come to Kafono