Every business
answers differently.
A call center lives by its queue, a repair shop by the bays, a property manager by the night, a restaurant by the rush, a school by every room at once, and a dental office by its chairs. Here’s how Kafono fits each of them, and 12 more.
Find yoursUp close
- Call centersEvery caller in line. Every agent in view.Queues, agents, a live board and coaching, without a contact center’s price tag.See the page
- Auto repair shopsFewer trips to the phone. More cars out the door.The front counter, the shop floor and “is my car ready?”, handled without walking to a phone.See the page
- Property managementLeaks don’t keep office hours.Tenant calls by type, after-hours maintenance to whoever’s on call, and every request written down.See the page
- RestaurantsServe the room. The menu takes the calls.Orders and reservations answered during the rush, and “are you open?” answered for you.See the page
- SchoolsEvery classroom hears it. 911 knows which one.Pages to every classroom, 911 that sends the room, and absences written out.See the page
- Dental officesEvery chair is full. Every call still gets answered.Booking, moving and “is it urgent?”, handled while every chair is full.See the page
Every industry.
18 kinds of business, each with a page on how its calls are taken, from the first ring to the call back.
Offices and clinics
Dental officesUp closeBooking, moving and “is it urgent?”, handled while every chair is full.
Veterinary clinicsAppointments, refills and “is this an emergency?”, answered while the team is with patients.
Law firmsIntake calls answered, the right attorney reached, and the calls that matter written down.
Accounting firmsTax season without a full voicemail: queues, callbacks, secure fax and seasonal hours.
Insurance agenciesClaims, quotes and policy questions, each to the right agent, with every call on record.
Banks and credit unionsCard, payment and member calls, each to the right desk, with every call summed up.
SchoolsUp closePages to every classroom, 911 that sends the room, and absences written out.
Property and real estate
Shops, trades and the road
RestaurantsUp closeOrders and reservations answered during the rush, and “are you open?” answered for you.
Auto repair shopsUp closeThe front counter, the shop floor and “is my car ready?”, handled without walking to a phone.
Salons and spasBookings taken while your hands are busy, and clients who’d rather text, texted.
ContractorsThe office number rings in the truck, and the after-hours emergency reaches whoever is on call.
Roofing contractorsStorm calls and estimate requests answered, even with the whole crew up a ladder.
Home servicesHVAC, plumbing and electrical calls answered day and night, and no-heat calls never missed.
Teams on the phones
Call centersUp closeQueues, agents, a live board and coaching, without a contact center’s price tag.
Tech companiesA phone system that works like your other tools: in the browser, the Mac and your CRM.
IT providers and MSPsPhones for your clients you can set up, support and resell, with half the commission yours.
Something else?
Tell us how your business takes calls, and we’ll show you how Kafono would handle them.
Talk to us about yours