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Every promise, written down.

Ask for a transcript of any recorded call and get the whole conversation plus a short summary: what the caller wanted, what was promised and what to do next.

How it works

Turn a recorded call into a transcript with a summary, the follow-up and what was promised.

  • What you get

    A title, a summary, the customer’s mood, the follow-up, the promises made and the next steps, each linked to the moment in the call it came from.

  • Only when you ask

    Nothing is transcribed by itself. Someone asks for a call from call history, so you choose what gets written down.

  • Card numbers removed

    Card numbers, security codes and expiry dates detected in a call are removed before the transcript is kept. Detection can miss, so treat transcripts with care.

Questions about call transcripts and summaries.

Is it on every plan?
It’s an add-on for business accounts that we switch on for you.
Can I search transcripts?
Yes. Call history’s search and filters include them.

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